ANALYSIS OF THE MASS SERVICE SYSTEM FUNCTIONING ON THE PARKING LOT "DELTA"

Promet motornih vozila u današnje vrijeme postao je nezaobilazan čimbenik u našoj svakodnevici. Sukladno tome javlja se i potreba za parkiranjem. Kako bi se osigurao prostor za parkiranje vozila izgrađena su parkirališta i garaže te je na taj način stvorena nova djelatnost koja se bavi naplatom parkiranja na parkiralištima. Kako bi se osigurali uvjeti za ovu djelatnost ulazi i izlazi na parkiralištima su zatvoreni rampama koje omogućuju kontrolu nad vozilima koja ulaze u ili napuštaju prostor parkirališta te se na taj način omogućava i naplata korištenja istog. Međutim, zatvaranjem ulaza u parkiralište otvara se novi problem: problem redova čekanja. Postavljanjem rampi dolazi do mogućeg nastanka problema iz razloga što rampa ne može dovoljnom brzinom propusti sva vozila u prostor parkirališta. Stoga se u ovom radu za primjer problema redova čekanja istražuje parkiralište "Delta" u gradu Rijeci.Motor vehicle traffic has become an indispensable factor in our daily life. Accordingly need for parking has arised. In order to provide parking space for vehicles, parking lots and garages have been built creatingroom for new bussines activities such as charging of parking at the parking lot. To ensure the conditions for this activity, the entrances and exits on the parking lots are enclosed by ramps that allow for control of vehicles entering or leaving the parking space and thus allowing for the use of the parking lot to be charged. However, closing the entrance to the parking lot opens a new problem: the queuing problem. Setting a ramp opens the system up for the possibility of a problem because of the inability of the ramp to let all the vehicles into the parking space at a sufficient rate. For this reason in this paper, as an example for the queuing problem, the parking lot "Delta" in Rijeka has been set up